OneContact CRA by Topaz provides the technology foundation to help your business address the challenge. OneContact CRA solution can assist financial services, insurance companies and Healthcare sectors, etc in ensuring that all interactions are properly recorded.

It analyses every phone call entering and exiting a voice environment to ensure that conversations are correctly recorded while alerting oddities in near real-time. As a result, it provides a dependable method of verifying the condition and quality of collected data, assisting compliance and IT teams in saving time and resources spotting abnormalities associated with the recording system.

OneContact POS by Topaz is much more than just any other POS Software. It’s a complete restaurant management program designed to make the process of managing your restaurant easy. It serves all the requirements a restaurant has in order to achieve customer satisfaction.

OneContact POS is a Full-featured POS software that can handle Counter sales, Accounting, Inventory tracking, Customer data management, Loyalty programs, Menu Management, and Robust integrations. It is a solution for Casual or Fine Dine Restaurants, Quick Serve Restaurants, Bakery, Cake Shops, Coffee Shops, Ice or Juice Centers, Food Chains, Pizza Chains, Food Trucks, and so on!

Avaya Video Consultation Solution is a web-based transfer solution built with dynamic WebRTC technologies. With an increasing need for human relationships, companies need to humanize the relationship with their customers, to assist businesses in improving their customer support, Avaya has built the ideal Video Consultation Solution which comes with no additional plugin.

Companies are now able to build human ties with their customers by engaging audio or video messages. Taking advantage of video chat for customer support can make your customer experience even more delightful.