Appointment Reminder System
Reduce no-show with automated appointment reminders and communication tools.
Send Reminders to Increase Customer Engagement
Topaz’s appointment reminder system allows you to manage appointments, helping you to reduce inbound call volume by allowing your customers to select an alternative time that works for both their schedule, and for your contact center’s schedule.
Schedule Appointments over multiple channels
Phone Call Reminder
Phone Call reminders are an effective way of communicating something urgent with customers. You can easily schedule calls at specific time intervals.
Text Reminder
Text reminders are a non-intrusive way of reminding customers about their upcoming appointments.
Set it and forget it – Features
Automatic appointment reminders
Set up your automated reminder SMS to go out automatically from your scheduler and remind customers of their appointments.
Email, Voice, & SMS
Send appointment reminders via email, SMS, and voice message with the help of our software
API integration
Track the status of all the appointments in real-time using our documented APIs.
Receive Replies
Customers can reply to your appointment reminder messages and you will be notified by email, SMS or both.
Appointment Reminders benefits
Reduce costs
Supply better customer service and provide the option to cancel or reschedule with two-way SMS and Voice.
Improve customer experience
Appointment reminder helps in greater customer experiences by bridging the communication gap between both parties.
Improve productivity
It makes teams more effective and efficient by removing the need for manually scheduling.
